What our Clients, Business Partners and Delegates say about us

 

Martyn Alderton - Lending Solutions Limited - Plc

Managing Director of Commercial Client Department

I have known and worked with Nina on various projects, at different times, for over fifteen years.  She is a professional who brings a pragmatic approach to her training solutions, which I have found ensures the business benefits in a very direct way.

 

At a time when being able to measure performance has never been keener it is encouraging to see delegates returning from Nina's courses able to apply the skills and techniques learnt immediately.  We have experienced this most recently in the form of Development Programmes that we have been engaged in with our team leaders and those in supervisory positions.

 

We have just completed the fifth programme with Nina.  The programmes have consisted of ten courses, delivered as one day events, spread across a twelve month term.  We have enjoyed the flexibility of choosing the correct subject matter inline with the needs of our business at a given time.  Nina has the adaptability and commercial awareness to understand how important this is to the success of any training venture.

 

This approach has allowed for delegates to practice elements of the training and review progress with line managers, before returning to the training room for the next topic.

 

eNCyTraining comes with a strong recommendation from me and I look forward to working with Nina on future projects in the coming months and years.

 

Catherine Eaton-Terry, Learning and Development Manager, Siemens Communications

Nina is one of the most passionate and dedicated Learning and Development professionals I have worked with. Her no-nonsense approach, which is focused on delivering results that really work, has tangible impact on organisations and individuals. She is a strong, pragmatic, and effective implementer of all kinds of learning interventions.

 

 

David Wright - Your Move - Head of General Insurance Division

I have observed Nina delivering training courses at all levels of seniority for many years.  The skills she possesses in engaging with others are exceptional.  Whether it's a customer service course with junior members of staff or honing senior manager skills, she has the ability to adapt and adopt the appropriate style to get the best possible results from the sessions.

 

She balances serious learning with fun in an inspired way.  She is creative with the exercises that delegates complete and makes a great sounding board for new ideas and innovations surounding all that is training and development.

 

She is passionate and enthusiastic.  This shines through when engaging with her on a training course or planning for a future event.

 

Earlier this year we embarked on a series of management courses with Nina and were able to use the opportunity to make improvements to the way we manage 1-1 reviews and, in addition to how we can further improve on our performance management.

 

The project was concluded with a team event around the City of Exeter.  Everyone finished the project on a high which was evidenced by the way they implemented the new ideas and suggestions.

 

Nina has brought many benefits to our Division and I would not hesitate in recommending her to you.

 

 

Management team - Noakes, Habermehl & Kerr - Opticians    

We contacted eNCy Training with regards to running somes sales and customer services training for our practice staff.  They took time to discuss our needs and find out about the organisation and industry.  After some initial 'secret shopper' fact finding they put together a training programme covering both sales skills and customer service skills.  They were very accommodating and worked out a training programme to fit in with the timings that suited the business.  The trainer had a very relaxed and inclusive style and the training was very well received by both the staff and management.  We would certainly look to use eNCyTraining to carry out future training and would not hesitate in recommending her.

 

 

 

 

 

 

 

 

Bridget Charlton, Head of HR - Commercial Services, LSL Property Services Plc

I have worked very closely with Nina in an HR/Training capacity. She is well-known throughout the Group for her Training expertise and knowledge of the Estate Agency and Financial Services business. She has proved to be adaptable within any strand of the business she operates in. Nina is forward thinking with an eye to detail and is ready to respond to any challenge she is faced with. She is always upbeat and positive and her creative thinking means that her training methods and delivery to be an enjoyable experience. Her Sales and Management training will add value to any business.